Support

Last updated October 22, 2026

Get help

Email support@rootedstories.app. Include what you were doing, what you expected, and a screenshot if you can.

Common questions

I didn't get the confirmation email. Check your spam or junk folder. Emails come from our sign-in provider. If it's still missing after a few minutes, try Create account again.

I forgot my password. On the sign-in screen, type your email and tap "Forgot your password?" We'll email you a link to choose a new one.

How do I put Rooted Stories on my home screen? On iPhone, open the notebook in Safari, tap Share, then Add to Home Screen. On Android, open it in Chrome, tap the menu, then Add to Home screen.

Can other people see my plants? No. Each notebook is private to its account.

How do I move my notebook to a new device? Just sign in on the new device. Everything is saved to your account.

How do I back up or delete my data? In the app, More → Account has Download my data and Delete my account.